What does a water softener actually do?

A water softener removes calcium and magnesium from water. These minerals cause limescale build-up inside pipes, heaters, and appliances.
The softener prevents scale by exchanging hardness minerals before water enters your property.

Hard water causes:

• Limescale in pipes

• Reduced appliance efficiency

• Higher energy consumption

• White residue on glass and taps

• Stiff laundry

• Reduced soap effectiveness

Over time, scale reduces equipment lifespan.

Hard water passes through a resin bed.

The resin captures:

• Calcium

• Magnesium

When the resin becomes saturated, it automatically regenerates using a salt brine solution.
This restores its softening capacity.

Softened water may feel smoother.
It does not remove:

• Bacteria

• Chlorine

• Chemical contaminants

• Dissolved salts (TDS)

It specifically removes hardness minerals only.

Yes. Softened water is safe for daily use, bathing, and cleaning.
If you have specific dietary restrictions related to sodium, consult a professional before installation.

You may need a softener if:

• You see white residue on taps

• Appliances scale quickly

• Shower screens stain

• Laundry feels stiff

• Lab reports show high hardness levels

A water softener does not replace a filtration system.
It treats hardness only.
Microbiological and chemical protection require separate treatment (such as Flow 2).