Can the system be relocated after installation?

Yes. Both Flow 2 and the Softener Series can be relocated if required.
Relocation must be carried out by a qualified plumber or technician to ensure proper reconnection and performance.

Common reasons include:

• Property renovation

• Pump room redesign

• Equipment upgrade

• Relocation to a new property

• Commercial property changes

Both systems are infrastructure units and are not permanently fixed into walls or structural elements.

Relocation involves:

• Disconnecting inlet, outlet, and drain lines

• Safely isolating power supply

• Transporting the unit securely

• Reinstalling at the new location

• Re-testing system performance

For Softener units, the resin and brine tank must be handled carefully to avoid spillage.

Yes, provided:

• The new property meets installation requirements

• Water pressure and source are suitable

• Drain and power access are available

We recommend reviewing the new site before relocation.

We do not provide on-site relocation services.
Relocation must be completed by a qualified local plumber or technician.

We can provide:

• Installation documentation

• Technical guidance

• Remote support if required

Warranty remains valid provided:

• The system is relocated correctly

• Installation is completed by a qualified professional

• No damage occurs during transport or reinstallation

Improper handling may affect warranty coverage.

Please consider:

• Taking photos of the current setup

• Confirming drain and power availability at the new site

• Ensuring safe transport (upright positioning recommended)

If unsure, contact us before relocation.

Flow 2 and the Softener are engineered as durable infrastructure systems, but proper handling is essential to maintain performance and warranty coverage.