Where is the system installed and how much space does it need?

Both Flow 2 and the Softener are installed at the main water entry point of your property, typically in a pump room or service area. They are whole-property systems and are not installed under sinks or inside bathrooms.

Flow 2 connects directly to the main incoming water line before water is distributed throughout the property.

It is usually installed in:

• Pump rooms

• Utility or service areas

• External covered service spaces

• Basement plant rooms

Flow 2 requires:

• Space of approximately 700 × 400 × 1100 mm

• Access to a drain outlet (for automated flushing)

• Standard power supply (100–220 V)

• 60–80 cm clearance in front for servicing

Flow 2 does not require a separate storage tank and operates as a direct-flow system.

The Softener Series (Model 2, 3, or 4) is also installed at the main water entry point.

It is typically placed:

• Before heaters and appliances

• In pump or service rooms

• In covered external utility areas

Space requirements vary by model size, but all units require:

• Main water line connection

• Drain outlet (for regeneration discharge)

• Power outlet

• Access for salt refilling

Unlike Flow 2, the softener requires periodic salt refilling and therefore must remain accessible.

Yes, provided the location is:

• Covered and protected from direct rain

• Within operating temperature range (5°C–38°C)

• Protected from flooding

Your installer can advise on suitable placement.

For most villas:

• A standard pump room is sufficient

• No additional structural room is required

• Units should not be placed in living spaces

If you are building a new property, allocating a dedicated service area simplifies installation and future maintenance.

In tighter installations:

• We can assess photos remotely

• Model selection may depend on available space

• Plumbing adjustments may be required

Send us:

• A clear photo of the pump room

• Approximate measurements

• Number of bathrooms and estimated usage

We will confirm suitability before installation.

Do not install:

• Inside bedrooms or living areas

• In unventilated enclosed cabinets

• In areas without drain access

• In locations exposed to direct sun or flooding

Proper placement ensures long-term reliability and easy servicing.