What Flow 2 Does NOT Do

Flow 2 is a point-of-entry multi-stage water purification system engineered primarily for treated municipal tap water and frequently suitable for stable deep well sources, subject to water quality assessment.

Flow 2 is designed as a treatment component within a properly engineered plumbing system. It does not compensate for incorrect pipe sizing, inadequate drainage, non-compliant installation, or untreated high-risk water chemistry.

Flow 2 does not reduce hardness (calcium and magnesium).

If a property experiences scaling, limescale staining, or high hardness values, a dedicated water softener (ion exchange) is required.

Flow 2 is not a reverse osmosis (RO) or nano-filtration (NF) system and does not significantly reduce:

• Total Dissolved Solids (TDS)

• Dissolved salts / conductivity

• Nitrates

• Fluoride

• Arsenic

If reduction of dissolved solids is required, additional dedicated treatment (e.g., RO/NF or specific media) must be used.

Flow 2 is not intended as a standalone solution for:

• Raw surface water (river/lake) without pre-treatment

• Industrial wastewater

• Seawater or brackish water

• Highly contaminated sources requiring specialist treatment

Deep well / borehole water may be suitable, but must be assessed based on turbidity, iron/manganese, hydrogen sulfide, microbiology, and other site-specific parameters.

Flow 2 improves water quality through filtration, adsorption, and UV disinfection, but it is not marketed as:

• A medical device

• A laboratory-certified guarantee of pathogen elimination under all conditions

• A heavy industrial purification plant

• A universal solution for every water chemistry scenario

Performance depends on inlet water quality, installation, operating pressure, and maintenance.

Flow 2 does not eliminate the need for:

• Correct plumbing layout and sizing

• Appropriate drainage provisions for flushing cycles

• Electrical safety compliance and grounding

• Local code compliance

• Proper commissioning and leak/pressure testing

Installation quality directly impacts performance, reliability, and service intervals.

Users should not:

• Open the housing

• Access internal electrical components

• Modify internal plumbing

• Bypass safety functions

• Replace internal boards or wiring

Servicing must be performed by qualified professionals.

Using Flow 2 outside intended water conditions or installation standards may:

• Reduce performance

• Increase maintenance frequency

• Increase fouling risk

• Affect warranty coverage

Suitability should be confirmed prior to purchase through a basic water analysis and technical review.