How often do Flow 2 filters need to be replaced?

Edited

Short Answer

Flow 2 filter lifespan is based on both cumulative water volume and operating time.

Default cartridge lifespan settings:

  • UF membrane: Up to 800 tonnes or 36 months. In stable municipal water, lifespan may extend significantly up to 10 years.

  • Activated Carbon: 600T or 12 months

  • Pre-filter: Cleaned periodically and replaced only if physically damaged or excessively worn. Under normal operating conditions, replacement may not be required.

  • UV lamp: replaced as needed (typically annually)

The system monitors usage and provides alerts to plan timely servicing.


What Does “T” Mean?

“T” refers to cumulative treated water volume.

For example:

  • 300T = 300 tonnes = 300,000 litres

  • 600T = 600 tonnes = 600,000 litres

  • 800T = 800 tonnes = 800,000 litres

The system calculates water usage cumulatively during water production.


Default Cartridge Lifespan

Ultrafiltration (UF) Membrane

Default: Up to 800 tonnes or 36 months. In stable municipal water, lifespan may extend significantly up to 10 years.
Designed for long-term microbiological protection
Lifespan depends on sediment levels and pre-filter maintenance

Activated Carbon (C) Filter

Replace after 600T or 12 months

In high-usage settings, may require replacement sooner

Carbon reduces chlorine, VOCs, taste and odour compounds

If taste or odour returns, replacement may be required.

Pre-Filter (PF)

No fixed volume setting
Replace as needed depending on sediment levels, under normal operating conditions, replacement may not be required.
High turbidity environments require more frequent replacement

UV Lamp

Typically replaced annually
UV intensity reduces over time even if the light appears functional


How Does the System Calculate Time?

Water Consumption Calculation

Cumulative calculation during water production.

Time Calculation

Time begins when the power is turned on.
Time does not accumulate while the system is powered off.

Custom Settings

Cartridge lifespan settings can be adjusted according to user requirements.


What Affects Filter Life?

  • Water turbidity

  • Chlorine concentration

  • Total water demand

  • Maintenance adherence

  • Seasonal changes

Commercial properties may reach volume limits before time limits.
Residential properties may reach time limits before volume limits.


How Will I Know When Replacement Is Needed?

Flow 2 includes:

  • Control panel alerts

  • App notifications (where available)

  • Usage tracking

These features help plan maintenance before performance is affected.


Important Clarification

Delaying replacement may result in:

  • Reduced flow rate

  • Reduced odour reduction

  • Reduced membrane efficiency

  • Shortened system lifespan

Routine replacement ensures consistent performance.

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